Our Terms and Conditions:
Please read carefully. Buyer is responsible for reading all terms. Buyer accepts all terms 100% by ordering part and submitting payment.
General terms:
All parts are in used condition . No implied or expressed warranties on used items. Restocking fee applies on ALL returned items: Unopened packaging 15%. Opened package 50% retesting fee. If there is warranty offered with the part it applies to part being changed by an OEM Certified engineer and OEM certified Test and calibration Equipment / service tools. Proof will be required for a valid warranty claim/replacement. Please send certifications of test equipment and engineer certifications with all warranty claims.
Warranty does not cover any shipping, freight, environmental or physical damages and negligence. Buyer is responsible for buying shipping/ liability insurance.
Payment Terms.
Buyer is responsible for payments as mutually agreed upon. Shipping, insurance and customs clearance is the customer's responsibility.
Credit Card Refunds will have processing fees deducted since they are not refundable by QuickBooks Merchant services.
Limitation of Liability:
The parties agree that Seller shall not be liable for any losses, damages, or injuries sustained, or claimed to be sustained, as the result of the operation, non-operation, malfunction or use of the Equipment, or the provision of medical services utilizing the Equipment. In no event shall our total liability in damages or otherwise exceed the total of the payments, if any, received by us from Client for the services furnished or to be furnished pursuant to the Agreement. In no event we shall be liable for incidental, consequential, indirect, punitive or special loss or damages of any kind, such as but not limited to lost business revenue, lost profits or costs of downtime, however caused, whether based on contract, tort (including negligence) or any other legal theory. MEDSOURCE assumes no responsibility whatsoever for any matters relating to Equipment calibration and use. Client hereby agrees to hold harmless and defend through counsel of us and our respective officers, employees, agents, representatives, and their respective successors and assigns from and against any and all loss, liability, damages, claims, causes of action, costs, and expenses, including but not limited to property damage, bodily injury, attorney’s fees and any other types of liability, whether accrued, absolute, contingent or otherwise, arising out of or related to the ownership, use, or misuse of any of the Equipment at any time. We specifically and expressly disclaim any express or implied warranties of fitness, merchantability, or suitability whatsoever.
Warranty Terms:
If there is warranty offered it applies to part being replaced / serviced by an OEM Certified engineer with OEM certified Test and calibration Equipment and required service tools. Proof will be required for a valid warranty claim / replacement. Any environmental failure such as electric outage, Cooling failures , Negligence, Physical damage during shipment or service engineer is not covered by warranty.
All returns have to be received within the warranty period if there is a credit / refund claim. Otherwise refund/ credit claim will not be valid. If a customer voids warranty by any means, a restocking fee will be applied. Returned items with void warranty stickers do not have valid warranty or any credits.
All Warranty returns have to be received in 14 days . Warranty returns must have warranty stickers intact and have to be complete / free of physical damages to be eligible for credit.
All Warranty returns require a report with visuals and error logs of failure and Service Engineer certifications who performed service to be eligible for credit or a replacement.
Warranty does not cover any shipping, freight, environmental or physical damages and negligence. Buyer is responsible for buying shipping/ liability insurance.
Any environmental failure such as electric outage, Cooling failures , Physical damage, Negligence and shipping damages are not covered by warranty.
Warranty does not cover failure caused by an existing fault on the system that might damage the item covered by warranty . All other failures have to be eliminated to cover warranty.
All “AS IS” Sales are sold as is basis without any express or implied warranties . Buyer is welcome to inspect the equipment before purchase and shipping. No returns or exchanges on “AS IS” Items.
Exchanges/ Returns:
Any exchange return past due 21 days will not be accepted and core fee will be due.
All “AS IS” Sales are sold as is basis without any express or implied warranties . Buyer is welcome to inspect the equipment before purchase and shipping. No returns or exchanges on “AS IS” Items.
All Warranty returns have to be received in 14 days . Warranty returns must have warranty stickers intact and have to be complete / free of physical damages to be eligible for credit.
All Warranty returns require a report with visuals and error logs of failure and Service Engineer certifications who performed service to be eligible for credit or a replacement.
Buyer Agrees with all terms with submitting payment.
Thank you for your Business.
Have a great day!
Medsource Group LLC